Patient intake is the data collection that happens before a clinical visit. For a new patient it includes demographics, insurance card, emergency contact, medication list, allergies, reason for visit, consent forms. For a returning patient it is verification of what is on file plus updates.
Intake is one of the biggest time sinks on the clinic side and one of the most-disliked parts of the visit on the patient side. A waiting room with a clipboard is the universal symbol of clinical inefficiency. Replacing it with a structured conversation (voice or chat) ahead of the visit improves both sides at once.
A useful AI intake collects the structured fields, verifies them against the EHR, flags discrepancies for staff review, and writes the verified record into the EHR before the patient walks in. The provider opens a chart with the intake already complete, the only work remaining is the clinical part.
Vorel runs pre-visit intake by phone or SMS, writes the structured record into the EHR, and flags discrepancies for the front desk before the patient arrives. The waiting-room clipboard is no longer required.