The agent that picks up when no one else will.
Vorel answers your phone, your WhatsApp, your email, and your web chat. One agent with one memory, so the customer who called yesterday doesn't start over in chat today. It books the appointment and writes it straight into your CRM, around the clock.
Tap the orb and talk to the agent.
Yesterday's call. Today's WhatsApp. Same conversation.
Vorel is one agent on every channel, not a separate bot per app. A customer who calls about a viewing and follows up on WhatsApp the next morning is talking to the same agent, mid-thread. It already knows which apartment, which slot, and what was promised.
The channel is just the door. The conversation, the booking, and the CRM record follow the customer through whichever one they open.
What one Vorel agent holds, measured across live pilots
One screen for every call, case, and booking.
Operators don't babysit a bot. They open the console, read what came in overnight, and step in only where the agent flagged something.
124 of 142 conversations resolved without a human. 18 cases still need you, and 38 conversations converted to new leads overnight. The queue is clean to work through.
A click-through scaffold of the live console. Every row above is a real surface in the product.
A provider, not a toolkit.
Three capabilities, each verifiable in your own dashboard within the first day of the pilot.
Deterministic tool use.
Every integration is typed, scoped, and replayable in staging before it ships. The agent fires the calls you compiled. It can't invent one.
stripe.refund · 124 ms · auditedNative CRM writes.
Not a webhook wrapper. Every call leaves a clean, auditable record in the field your team already reads.
Salesforce · HubSpot · Zendesk · SnowflakeHandoffs are first-class.
When a person takes over, they get the transcript, the recommended next step, and the customer record already open.
transcript + next step + open recordEnterprise-grade where it actually counts.
The phone is where mistakes cost the most. Vorel runs on the lines you can't afford to get wrong: in your infrastructure, on your data, with a record of everything it did.
Deploy in-VPC or on-prem · BAA available on request · data residency in the US, EU, and Asia-Pacific.
Runs in your cloud
Deploy in your own VPC on AWS, GCP, or Azure. Or go fully on-prem via a signed Helm bundle for regulated environments.
Your data stays yours
Every call writes straight into the CRM your team already opens. Nothing is copied into a shadow data layer you have to rent back to read.
Sub-second, with an SLA
p50 under 1.2s and p95 under 1.9s on voice, backed by credits that issue automatically when a call misses the number in your contract.
Every action audited
The agent fires only the tool calls you compiled: typed, scoped, replayable in staging, and logged to an audit row on every single call.
Every channel. Every language.
Calls, WhatsApp, email, and the chat on your site, answered around the clock in whatever language your customer speaks. The same agent everywhere, with the same memory. A person only steps in when the agent decides one should.
Voice
Your real inbound number. Natural turn-taking, barge-in, and replies in under two seconds.
A managed WhatsApp Business line. Full threads, media, and templates.
Your support inbox, answered and filed. It reads the history before it replies.
Web chat
A widget on your own site. Same agent, same memory as the phone line.
Not a black box. A screen for every job.
The console our operators actually use, walked through four ways. Every view here is a real surface in the product — the morning brief, the live call, the grade, and the dollars.
The next call doesn't have to go to voicemail.
Book a thirty-minute demo. We point Vorel at one of your real numbers on the same call, so you hear it handle a live conversation, not a canned script. Median time from signed contract to first live call is forty-three minutes.
- 43m
- Signed contract to first live call.
- 87.4%
- Tier-1 resolution, no handoff.
- 24/7
- It never goes to voicemail.