Vorel for home services
Triages the emergency without waking the dispatcher.
AI agents for HVAC, plumbing, electrical, and roofing crews. The agent triages after-hours emergencies, quotes trip charges, and dispatches the closest tech, with the on-call only paged for real emergencies.
2.1×
increase in after-hours job acceptance
0
graveyard-shift seats to staff
< 4 weeks
from contract to live across a multi-region crew
“Sounds like a leak, not a flood. Mike can be there in 35 minutes, and the trip fee is $89.”
What the pack handles
Built for the calls home services crews actually take.
Emergency triage
Asks the right questions to distinguish a leak from a flood, a flicker from a fire risk. Real emergencies escalate to the on-call in seconds, and routine bookings queue cleanly without paging anyone.
Trip-charge quoting
Quotes the trip fee in the right currency, in the right zone, in the moment. No more "I'll have someone call you back with pricing."
Closest-tech dispatch
Reads your ServiceTitan or Housecall Pro routing, identifies the closest available technician, and dispatches the call with the customer address and history already in their tablet.
After-hours coverage
Picks up around the clock without paying a graveyard shift. The on-call dispatcher only gets paged for true emergencies, not for "the icemaker is making a weird noise."
Outbound reminders
Service-due reminders, follow-up confirmations, and "tech is on the way" notifications, under TCPA-compliant defaults and per-state quiet-hours rules.
Repeat-call recognition
Spots when a customer is calling about the same issue twice in a week and surfaces it to the dispatcher with the previous transcript already open.
Writes natively to
- ServiceTitan
- Housecall Pro
- Jobber
- FieldEdge
- WorkWave
- Service Fusion
Trust
What you can show your auditor.
- Per-crew scoped agent with no cross-tenant leakage
- Native writes to ServiceTitan, Housecall Pro, Jobber, FieldEdge
- TCPA and per-state quiet-hours enforcement on outbound
- SOC 2 Type II with audited dispatch decisions
Keep reading
Looking at a different vertical?
- Healthcare clinics
Picks up while the front desk is on the other line.
Independent practices, dental, urgent care. Books in the calendar your front desk already uses, hands off with a clean intake note, signed BAA on the master agreement.
Read the pack - Auto service
Books the slot before the customer hangs up.
Independent shops, multi-bay writers, dealer service. Pulls the VIN, checks bay availability, lines up parts, and books natively into Tekmetric, Shop-Ware, CDK, or Mitchell 1.
Read the pack
Put Vorel on your home services line this week.
Book a thirty-minute demo. We point Vorel at one of your real numbers on the same call.