Press
Press and mentions.
Last updated
Coverage
Coverage.
Coverage will appear here as it lands. We update this page as the press cycle catches up to what we have shipped.
For journalists
For journalists.
The one-liner
Vorel is an AI agent and customer operations infrastructure. We pick up the phone, read your CRM, book the appointment, close the ticket, and write the audit row before the customer hangs up.
The categories
Vorel competes in CX-AI and voice infrastructure. Adjacent vendors include Sierra, Decagon, Ada, Fin, and the contact-center platforms layering generative AI on top of legacy IVR.
The wedge
Operator-led architecture with native CRM read and write. Your customer record stays in your system. The agent acts as an amplifier for the human operator, not a replacement for the team.
Benchmark
We built CXBench as a public, vendor-neutral measurement layer for the category. Rotating eval set, rubric reviewed by academic partners.
Vendor landscape
Our read on the field sits at the vendor landscape page. It names every vendor we think a serious buyer should evaluate.
Contact
Writing about the category?
Background, quote checks, and interviews: [email protected] reaches a person, not a queue.