Vorel for auto service
Books the slot before the customer hangs up.
AI agents for independent shops, multi-bay service writers, and dealer service departments. The agent pulls the VIN, checks bay availability, and lines up parts before the writer takes the call.
$48k
recovered monthly per shop on missed-call bookings
3.4x
more after-hours booking-call conversions
< 6 weeks
from contract to live across a multi-bay shop
“Your 2019 RAV4, we can take you Friday at 8 AM. Parts will be in by then.”
What the pack handles
Built for the calls auto service crews actually take.
VIN-aware booking
Asks for the year, make, model, or just the plate, then pulls the VIN from the system and books the right bay for the right job. No more "what kind of car was it again?" five times per call.
Parts coordination
Checks parts availability against the connected supplier feeds, holds inventory for the booked slot, and warns the customer honestly when a part will not arrive in time.
Estimate triage
Handles ballpark pricing for common jobs from your published rate book. Anything that needs the writer's judgment (diagnostic, custom work, warranty interpretation) routes immediately to a human.
After-hours queue
Captures booking calls overnight and through weekends, holding the slot tentatively until the writer confirms in the morning. No more Monday-morning voicemail dig-out.
Service reminders
Outbound calls for state-inspection reminders, maintenance follow-ups, and "your part is in" notifications, all under TCPA-compliant defaults.
Fleet customer handling
Recognizes fleet customers from the CRM, applies fleet rates and priority bays, and routes the call to the writer who knows the account.
Writes natively to
- Tekmetric
- Shop-Ware
- CDK
- Mitchell 1
- AutoLeap
- NAPA TRACS
Trust
What you can show your auditor.
- Per-shop scoped agent with no cross-tenant leakage
- Native writes to Tekmetric, Shop-Ware, CDK, Mitchell 1, AutoLeap
- TCPA-compliant outbound by default
- SOC 2 Type II with audited tool calls
Keep reading
Looking at a different vertical?
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Triages the emergency without waking the dispatcher.
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Read the pack
Put Vorel on your auto service line this week.
Book a thirty-minute demo. We point Vorel at one of your real numbers on the same call.