Vorel for healthcare clinics
Picks up while the front desk is on the other line.
AI agents for independent practices, dental, urgent care, and specialty clinics. The agent handles booking, rescheduling, intake, and after-hours triage, with every action written natively into your EHR.
37%
fewer abandoned calls after hours
23min
average front-desk time saved per day per provider
BAA
signed on every healthcare master agreement
“Hi Janet, Dr. Lin has 2:15 Thursday or 10:00 Monday. Which works better?”
What the pack handles
Built for the calls healthcare clinics crews actually take.
Booking and rescheduling
Recognizes returning patients, checks the practitioner's real availability, applies your scheduling rules (new-patient windows, gap times, specific provider days), and writes the booking back into your PMS rather than a shadow calendar.
After-hours triage
Distinguishes urgent from non-urgent, books urgent same-day or routes to the on-call, and queues routine bookings cleanly for the morning team with the intake already captured.
Intake note capture
Gathers the basics (reason for visit, insurance, medication list) in the patient's own words. The morning team walks in to clean notes rather than a stack of voicemail transcripts.
Clinical handoff
Anything that needs clinical judgment routes immediately to a human. The agent never gives medical advice and writes a clear "escalate" row in the EHR before transferring.
Insurance pre-checks
Verifies coverage against the standard payer set, flags missing authorizations, and gives the patient an honest answer about what's covered without making them call back later.
Cancellation recovery
When a cancellation comes in, the agent offers the slot to the waitlist in real time, recovering revenue that would otherwise be lost.
Writes natively to
- Epic
- Athena
- NexHealth
- eClinicalWorks
- DrChrono
- Mindbody
Trust
What you can show your auditor.
- Signed BAA on every healthcare master agreement
- HIPAA-aligned data handling with redacted telemetry
- PHI never used to train shared models
- ISO 27001 and SOC 2 Type II audited
Keep reading
Looking at a different vertical?
- Auto service
Books the slot before the customer hangs up.
Independent shops, multi-bay writers, dealer service. Pulls the VIN, checks bay availability, lines up parts, and books natively into Tekmetric, Shop-Ware, CDK, or Mitchell 1.
Read the pack - Home services
Triages the emergency without waking the dispatcher.
HVAC, plumbing, electrical, roofing. Triages urgency, quotes the trip charge, dispatches the closest tech, and only escalates real emergencies. Native writes to ServiceTitan, Housecall Pro, Jobber.
Read the pack
Put Vorel on your healthcare clinics line this week.
Book a thirty-minute demo. We point Vorel at one of your real numbers on the same call.